Empower your field service operations with productivity software, collaboration and best practices for field operations and utilization of enterprise wide information resources.
Thu, Dec 19, 2013
Asset management has been effective in infrastructure management and has helped to reduce operations expenditures. EPA defines assets in water and wastewater systems as components of a facility with an independent physical identity and function. Examples are pump, motor, sedimentation tank and main. Renewal and replacement of these assets are an ongoing support for our national water infrastructure.
Mon, Dec 09, 2013
When working within an industry that manages substances as volatile as natural gas, there is no room for error. The nature of the job begs a good question - is your natural gas sector’s infrastructure capable of handling a disaster? It’s a hypothetical that no one likes to think about, but it requires the utmost attention.
A utility enterprise’s bottom line has everything to do with how their assets are managed. If the job lifecycle is weak, inconsistent and disorganized, the company is likely to limp along until it either fails or becomes more difficult to operate than it’s worth.
Tue, Nov 26, 2013
The Edison Foundation predicts that by 2020, there will be nearly 60 million smart meters installed throughout the US to aid in field service optimization. There’s a lot of talk surrounding these technologically advanced meters but many are still asking themselves – what exactly do they do and how will they benefit me?
Mon, Nov 18, 2013
Is your business equipped with the right tools to keep up with today’s fast paced market? For electricity providers, field service optimization is no longer an option – it’s a necessity. Your business depends on meeting the demands of your customers with speed and quality service, especially during an outage. Here are the 5 tips you need to get started.
Fri, Nov 01, 2013
The field service industry is a fast paced environment that requires every component working flawlessly together to drive business at a competitive pace. This fact is especially true for service technician fleets that out on the road every day.
Wed, Oct 30, 2013
So you’ve followed all the advice that suggests you move your business out of the stone age and into the mobile age. You’ve adopted workforce management software that optimizes and automates management responsibilities and you’ve bolstered communication through mobile device use. When suddenly, the worst possible thing has happened. Your mobile workforce management software has taken a dive. Have you prepared your business for a 30-year storm scenario?
Wed, Oct 16, 2013
Enterprise mobility has opened up limitless possibility for businesses, boosting customer service capability and employee productivity through optimized enterprise mobility management solutions and the implementation of new-age technology. But with the evolution of the enterprise comes a whole new set of challenges that industry leaders are working hard to overcome.
Fri, Sep 06, 2013
Service based companies are all about being on the go and in constant motion. As such, your enterprise mobility needs far exceed those within other industries. With employees driving from job site to job site and dealing with unexpected changes, it's important that you are able to keep a close eye on where everyone is and what is going on.