Scheduling service personnel and other field management resources with efficiency requires utilizing the latest technology. With the right dispatch scheduling software, field service managers and asset-intensive organizations are able to conduct operations in a way that improves productivity and customer service, also allowing you to meet your key performance indicators.
Wed, Jul 01, 2015
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Tue, May 21, 2013
Is your service-based business stuck in a rut? It may be time to consider upgrading to a sophisticated, cloud-based field service management software. Choosing to work with a platform that is specifically designed to simplify the processes of service scheduling, dispatch, customer care, and paperwork can significantly reduce the amount of time, money, and stress that is being consumed by your current procedures. Not convinced? Here's a look at 8 ways that the right field service management software can improve field efficiency, simplify administrative processes, and keep your customers happy.
Wed, Jan 30, 2013
Software as a service (SaaS) is an extremely popular approach for managing applications from development to database to deployment. The benefits of SaaS include reduced hardware procurement expenses, less maintenance, and easy management with remote developers and users.
Mon, Dec 24, 2012
Mon, Dec 17, 2012
2012 has been a fast paced year for the field service industry. There were some challenges that definitely impacted field service operations on many levels. Also there were some positive improvements that positively affected the industry. How did your business fare in 2012?
Fri, Nov 30, 2012
Hurricane Sandy's affect on the business sector has been greatly minimized thanks to the use of mobile technology. As many regions affected by the storm has dealt with extensive power outages, flooded roads and an isolated workforce, many businesses have been able to remain in service, thanks to mobile technology. In fact, Hurricane Sandy can be seen as the first real disaster that shows the advantages of cloud-based productivity services and teleworking.
Mon, Nov 26, 2012
Cloud computing offers a variety of advantages over traditional hardware-based networks for enterprises. In addition to the commonly discussed benefits in accessibility, data security and storage costs, cloud computing also makes it possible for your business to be environmentally-conscious while lowering total expenditures.
Mon, Nov 12, 2012
The ballot box never lies – for the year of 2012, Gartner, Inc, has named ClickSoftware a leading choice for enterprises of any size looking for service optimization and workforce management! Our collective five centuries of experience in human years mean that users voting with their dollars will never be left in the cold. There is no question and no experience that our staff hasn't seen before. Unlike our esteemed competition, we won't just depend on empty phrases to sway you. We believe our record speaks for itself. Read on and decide for yourself.