Smart Metering technology is enhancing the world’s water management and conservation resources. Prior to Smart Metering, public utilities had to either manually read water meters or use Automatic Meter Reading (AMR) systems, which transmit data at fixed intervals to a central data base.
Wed, Dec 11, 2013
Thu, Nov 14, 2013
Super Typhoon Haiyan has many field service industries asking – is my company prepared to withstand a super storm? The truth is – no field service provider can predict whether something as tragic and epic as Typhoon Haiyan will someday afflict their service area. Preparing for the worst is all you can really do in response to such horrific worldly news.
Mon, Nov 04, 2013
Even in the most demanding preventative maintenance positions, companies that employ a BYOD (Bring Your Own Device) policy will inevitably face the question of whether a device is helping or hurting productivity. A proactive approach to outlining what is and isn't acceptable, as well as expected usage, can help guide not only your employees but your organization through the potential obstacles of BYOD out in the field and ensure you come out ahead. While banning some potentially disruptive devices entirely may seem like a good idea in the short term, in reality, "harnessing" them with some carefully-crafted rules can help with issues such as field service scheduling challenges.
Thu, Jan 24, 2013
Green initiatives are included in many business plans for 2013 and beyond. For the field service industry, environmental programs can be a bit more challenging. Employees are often out of the office, communications can be difficult, and traditional business practices can be a challenge to change.
Fri, Jan 11, 2013
The mobile smart phone revolution is in full swing, and the big players are in a heated battle to be on the top. At the core of this war is the operating system that runs the devices. Apple’s iOS 6.0 is very hot, while Android 4.1 has a slight edge in overall user preferences. Not necessarily new to the arena but making a big impact is the Microsoft Windows Phone 8 operating system. All have their unique benefits as well as pitfalls. Let’s take a look at the three smart phone operating systems and where they stand in 2013.
Mon, Jan 07, 2013
The mobile world is now filled with “apps” – software applications that can be downloaded or accessed via mobile devices such as smart phones or tablet computers. The consumer application stores have become extremely successful in providing apps that do everything from create grocery lists to mobile games for kids. Apple’s app store and Google’s Play store are just two examples of very successful app stores that provide free apps as well as fee-based apps.
Fri, Dec 28, 2012
It is time to break out the crystal ball and take a look at some predictions for the field service industry. While no one can accurately predict the future, there are some interesting trends that have started in 2012 that may continue well into 2013 and beyond.
Mon, Dec 17, 2012
2012 has been a fast paced year for the field service industry. There were some challenges that definitely impacted field service operations on many levels. Also there were some positive improvements that positively affected the industry. How did your business fare in 2012?
Fri, Dec 14, 2012
Wed, Dec 12, 2012
Issues in Mobile Data Security
Enterprise mobile technology has led to an exponential increase in data transmission from every corner of the globe. The use of larger and varied networks transmitting more information from more devices appears, on the surface, to be a security nightmare. Essentially, the worst case scenario of enterprise networks can be reduced to a dystopian security nightmare of countless employees using infinite devices with sensitive company information on them, transmitting data over unsecured networks. And that's not including the very real possibility of your employees losing their phone/tablet/laptop.