How can a manufacturing company better communicate with field service technicians? [VIDEO]

Posted by Jessica Aceto

Mon, Nov 17, 2014


The manufacturing industry is certainly embracing field service trends, and one of those at the top of the priority list is mobile.

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Although every industry needs smooth and seamless communication among staff members for optimal levels of efficiency and productivity, few industries can compare the complexities found within manufacturing. A supply chain's success will be governed by the company's ability to accurately communicate with field service techs in real-time.

Whether trying to give everyday operations a boost or prepare for an adverse situation manufacturers can leverage a technician scheduling software to optimize travel and routes as well as communicate with field workers in real-time, all while also driving the overall intelligence of the supply chain.

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