How can a manufacturing company better communicate with field service technicians? [VIDEO]

Posted by Jessica Aceto

Mon, Nov 17, 2014

Transcript

The manufacturing industry is certainly embracing field service trends, and one of those at the top of the priority list is mobile.

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Although every industry needs smooth and seamless communication among staff members for optimal levels of efficiency and productivity, few industries can compare the complexities found within manufacturing. A supply chain's success will be governed by the company's ability to accurately communicate with field service techs in real-time.

Whether trying to give everyday operations a boost or prepare for an adverse situation manufacturers can leverage a technician scheduling software to optimize travel and routes as well as communicate with field workers in real-time, all while also driving the overall intelligence of the supply chain.

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