Common IBM Maximo Integration Questions

Posted by Jessica Aceto

Tue, Jun 30, 2015

Knowing that a comprehensive enterprise asset management (EAM) system can improve operability and agility, while significantly lowering organizational capex and opex, has caused many companies to consider integrating this beneficial technology. Yet, it is exactly that integration process which presents a host of queries.



Organizations need to understand how their current data systems and IT will interact with IBM Maximo before implementing new controls, and often wonder if seamless integration is even possible, especially when integrating ERP and other mission-critical applications. However, you can rest assured that total integration is not only achievable with IBM Maximo, the system is actually designed to easily connect the entire enterprise.

Maximo integration is process centric. It can adopt standard and repeatable processes for total lifecycle management for all assets and resources by providing customized code development and testing, parametrization through existing application and database designs, and enterprise adapters that exchange information via the integration framework.

IBM Maximo Integration Framework

Basically, the integration framework is a group of applications used to integrate the system with your external applications, and generate seamless business flows between them. Information that is entered once is consistently propagated throughout the enterprise for improved efficiency. And, because it is web service and service oriented architecture ready, and aligns with real-time initiatives, the framework speeds implementation time and lowers the cost.   

The enterprise adapter employs pre-built integration points and multiple options that allow you to integrate any IBM Maximo object. Integration options for inbound and outbound (MEA event and export based) flows include:

  • Web Services
  • HTTP(S) and JMS
  • Database
  • File (XML or Flat)
  • Batch/bulk and/or Event Processing
  • Email and Workflow connectivity  

The user interface driven development and deployment procedures allow you to define the integration to the Maximo object, the transformation logic, and the deployment parameters and systems.

The What and When

Defining the integration process typically involves knowing exactly what data sets need to be shared (transactional or master data) from which system, and when the data will be needed for each. For each system, you’ll need to determine the trigger point for each data set. For example, transactional data flows such as purchase requisitions, funnel metrics, invoices that contain high-value variances, etc. require real-time integration. However, batch integration can be employed for data transfers such as exchange rates, and HCM information.

With the IBM Maximo solution, your company gains total enterprise connectivity with all of your:

  • ERP and MES systems
  • CRM
  • HCM
  • DMS and GIS
  • CAD
  • Floor and warehouse activity
  • IT, Telephony, and MDM
  • Service Desk and Dispatch Scheduling
  • Regulatory systems

And, the implementation process is simplified through embedded and customizable integration opportunities.

Your organization can reap the benefits of greater productivity and improved asset management with the total integration provided by IBM Maximo. To learn more about how the process is conducted speak with one of our experts, but to immediately discover how to optimize your EAM system’s features, download our White Paper “Scheduling Optimization in Your Asset-Intensive Service Organization" today.

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Tags: IBM Maximo, Enterprise Asset Management