It’s probably time for your field service dispatching to graduate from Excel [VIDEO]

Posted by Jessica Aceto

Tue, May 27, 2014

An enterprise software system can do leaps and bounds for a business struggling with scheduling issues. Even so, some business owners are often reluctant to write a check for a service they think they can do for free on Excel.

Well - they should think again. The reason an enterprise software system - like ClickSoftware, for example - is so much more powerful than using Excel is the amount of customization, data analysis and scheduling optimization that come from implementing this platform.

Sure, you can write fancy formulas and conditional formatting in Excel - but can Excel tell you the number of resources you'll have available a week from now? Or look at your business objectives - even skills - and create a schedule based on that?

Enterprise software systems aren't a perk - they're necessary if business owners want to get serious about peak performance and profitability in their companies.


Tags: ClickSoftware, Field Service Management, video