One of the biggest challenges in 2014 and beyond is global mobility. In the past, it was easy to keep track of a workforce because everyone was in a small geographical area.
Now, companies are going global and that's putting a strain on their field service automation and other activities.
There are solutions for this issue, though, such as using mobile workforce management software to keep companies connected to their employees in the field.
Field Service Management Solutions
When companies expand on a global level, it's no longer easy to manage the people in the field. Suddenly, the field isn't the city where the company is based, or even the county or state. Now, the field is the entire world. Companies that may be struggling can attend global mobility seminars that can help provide them with great solutions for managing a much larger field. They will learn about trends, address how to best manage a workforce on an international level, and find out about field service automation options.
Field Service Optimization
Among the ways to manage field service on a global level is to optimize that service from both the company and the worker standpoint. That can be done through mobile workforce management software, which can provide field service automation for both big and small companies. As soon as a company's workforce goes global, that company will have much more to manage and control than a company with all of its workers close to home. There are plenty of ways for a company and its global workforce to stay connected, including:
Email for documents or attachments that have to be sent.
Phones to handle quick decisions or immediate concerns.
Skype for face-to-face discussions.
Social media accounts that are checked regularly.
Software to update scheduling, location, and project details.
Companies that use all of their options find that they have a stronger and more well-connected workforce, even when their employees are all across the globe. Predictions have been made that the globalization of employees will grow by another 50% by the year 2020, which is a very big leap from where they are right now.
If this happens, it's clear that mobile workforce management software will be needed by many more employers in order to make sure their employees are able to adequately do their jobs. Companies that get involved with global management techniques now will not have to try to catch up later, and find that they're already behind the competition when it comes to the effective management of a global workforce.
With so much of the workforce out of the office and connecting to their companies via smartphones and other mobile devices, work can get done almost anywhere. Of course, companies have to weigh that convenience against the security risks of mobile data exchange. By utilizing a good mobile workforce management software, companies can have a high level of protection for the data that is sent through the cloud. Keeping track of employees' whereabouts and planning schedules around them is also much easier to do.
That keeps the entire company running more smoothly, no matter how spread out it is. In a global society, that integration regardless of distance is a vital part of a successful company, and can give the advantage to a company that focuses more on enterprise mobility than its competitors do. It's not a guarantee of overall success, but it does reduce the risks related to improper management of employees when the workforce is spread out all over the world.
Image Credit: Justin.li