Enterprise mobility is the new-age keystone for field service optimization. There are over 100 Million smartphone users currently in the US. That’s nearly a third of the total population! By 2014, Smart Insights predicts that mobile devices will completely overtake fixed forms of Internet browsing. What these numbers represent is that enterprise mobility is more than just a trend. Enterprise mobility is expected to grow by $114 billion between the year 2011 and 2017. Here’s why it’s growing in popularity and here to stay.
1. Open Communication
Enterprise mobility is about more than just devices; it’s about the vast expansion of communication and the freedom to update information from any location with the tap of a finger. Managers, employees, clients and service providers are now able to communicate on a single playing field throughout the duration of the business lifecycle. Whether individuals are operating from the office, across the country or out on the road, enterprise mobility provides a connection between every link in the business chain.
2. 24/7 Access to Information
A well-planned mobile strategy eliminates the time barrier that once worked against business transactions. With Internet access achievable virtually anywhere and cloud based service dispatch software and workforce management software, companies can conduct business and monitor transactions around the clock and around the world. In fact, the speed of information sharing has become so fast and seamless; companies who aren’t embracing the advantages of mobility simply cannot compete with those who are.
3. Time Efficient
The equation is simple. Less time spent wheeling and dealing equals more productivity. With the freedom that enterprise mobility provides, transactions can be completed on the spot, eliminating lengthy processing time and increasing workflow efficiency. Operations run more smoothly and companies can afford to take on more work than ever.
4. Cost Effective
By adopting a Bring Your Own Device (BYOD) policy, employees are able to use their personal devices for business-related tasks. BYOD programs are an excellent way to shift costs to the user. Most programs will offer a small reimbursement incentive for employee-owned devices, but the bulk of the cost (like initial purchase and maintenance) is absorbed by the employee. While certain security and productivity risks may arise, BYOD utilizes the tools that are just a finger tap away to help foster more productive business practices and eliminates time and geographic barriers.
Enterprise Mobility Integration
Euclides Technologies stands by the idea that in order to maintain a competitive edge, service providers must be willing to embrace the latest technology. Companies can adopt a number of practices to help integrate mobility into their workforce. Create a BYOD policy, utilize the cloud for workforce management software and service dispatch software and look into mobility solutions like ClickMobile, by ClickSoftware, which provides a complete and flexible suite of mobile workforce solutions that can be configured with business apps from a ClickAppStore.
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