When you operate a company, one of the things you have to create is trust between you and your customers. There are many ways to do that, and one of the best is through cloud service management software.
Wed, Feb 26, 2014
Fri, Feb 07, 2014
Critical asset management is a challenge for most enterprises. Don't let your operations go awry by missing out on these three enterprise work management optimization tips:
Fri, Jan 24, 2014
Utility providers are reacting to increased competition by providing more services than ever before. They are looking for more and better ways to make customers happy.
Mon, Dec 30, 2013
The year 2014 is the year of the horse, according to Chinese astrologers. In that astrological understanding of the world, 2014 will be typified by traits including perceptiveness, talent, ingenuity and cooperation.
Wed, Nov 13, 2013
Mobile technology needs to be adaptable, especially when it comes to field service companies with their workforce in multiple countries, speaking multiple languages. We're all used to our mobile phone allowing us to select a language for day-to-day activities, but what about when it comes to a mobile workforce? What exactly does it take to customize these languages for field service workers around the world?
Thu, Nov 07, 2013
Wed, Sep 11, 2013
Managing a workforce inside one building is challenging enough. When your personnel are distributed across multiple locations and areas, managing productivity and addressing issues grows exponentially.
Wed, Aug 28, 2013
Mobile workforce software
It has quickly become a mobile world and field service industries must enable their on-the-go employees with access to information in order to keep up. To truly understand the positive effects of an optimized mobile workforce, it’s important to first consider each phase of the field service job lifecycle.
Thu, Jan 24, 2013
Green initiatives are included in many business plans for 2013 and beyond. For the field service industry, environmental programs can be a bit more challenging. Employees are often out of the office, communications can be difficult, and traditional business practices can be a challenge to change.
Wed, Jan 16, 2013
The mobile revolution is not just for smart phones and tablet computers. Vehicles have been leveraging some mobile technologies – called telematics– for some time now. And there are enhancements with vehicle telematics that have taken fleet optimization to new levels.