Utilities can learn a lot about their business by studying your customer service. Providing a good product or service is a great way to start, but there are many other factors that should be taken into account when working with customers. At the end of the day, providing customer service through your utility can teach you a lot about your customers, your business, and your companies overall infrastructure.
Thu, Aug 13, 2015
Thu, Jun 04, 2015
Managing a workforce can be tough, especially when attempting to organize a significant amount of technicians. It can become hectic and down right stressful. Simply adding a scheduling system could solve a majority of your problems. If you find that your company is experiencing any of the following, it may be time to invest in optimized scheduling.