Erez Glinansky

Recent Posts

7 KPIs You Should Track Using Workforce Management Software

Posted by Erez Glinansky

Wed, Jan 22, 2014

Workforce management softwares can effortlessly track and analyze key performance indicators that can dramatically improve the productivity of your enterprise.

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Tags: Field Service Optimization

A 2013 Retrospective: Top 7 Trends in Mobile Workforce Management

Posted by Erez Glinansky

Thu, Dec 26, 2013

It’s nearing the end of another year that promised and delivered inundated new technologies to aid in the creation of a more efficient future. The field service industry truly picked up the pace in 2013 with advanced improvements that are changing the way the industry operates – and for the better!

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Tags: Field Service Management for Enterprise, Developments in Field Service Management

4 Components of Workforce Management in the Virtual Age

Posted by Erez Glinansky

Wed, Nov 20, 2013

Advanced technology and enterprise mobility have completely changed the way field service industries operate.

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Tags: Enterprise Mobility, Mobile Workforce Management

Shouldn't your Workforce Management Software ensure a lunch break?

Posted by Erez Glinansky

Fri, Nov 15, 2013

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Tags: ClickSoftware, Field service management software, Workforce Management Tips, Field Service Optimization

Field Service Optimization Matters: The Value of Faster Response Time

Posted by Erez Glinansky

Wed, Aug 14, 2013

The pace of the world is reaching an unprecedented speed as mobile devices and limitless Internet access break time and place barriers. There is no longer a lag between when something happens and when we find out about it. Instead, the sharing of information is seamless and businesses are driving harder than ever to keep up. From a competitive standpoint, if your field response time is lagging, there’s a good chance you could get run over. With the right field service management software, your company can keep up and help set the pace instead of falling victim to it. Here’s why your management software and field response time matters.

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Tags: Field Service Management for Enterprise, Field Service Optimization

Field Service Software: Time to Trust Your Automated Routing Systems

Posted by Erez Glinansky

Sun, Jul 28, 2013

Are you taking full advantage of your field service management software? Unless you are able to tap into your automated routing program, you could be operating more efficiently, effectively, and safely on a daily basis.

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Tags: Field service management software, Enterprise Mobility, Mobile Workforce Management

Field Service Management Solutions: Keeping Your Service Techs Safe

Posted by Erez Glinansky

Fri, Jun 21, 2013

No matter how experienced the technician is, the importance of on-the-job safety should never be downplayed. Your techs spend hours driving, working with electrical components, lifting, bending, and handling other work-related tasks each day - all while trying to stay in communication with your office. How can you be sure that they're working safely? Simple measures like regularly training your employees, utilizing field service dispatch software services, or implementing mobile GPS technologies can make a huge difference. To help you create an improved work safety plan, here are five smart practices for protecting your field techs.  

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Tags: Field service management software, Field Service Management for Enterprise, Workforce Management Tips

5 Tips to Optimizing Your Workforce Scheduling Software

Posted by Erez Glinansky

Thu, Jun 13, 2013

Scheduling software is very beneficial in virtually every type of business operation. Whether making candy or scheduling legal meetings, business owners and managers benefit from the organizational capabilities of scheduling software.

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Tags: Workforce Management Tips, Field Service Optimization, Mobile Workforce Management

The Tool Belt in Your Head - Knowledge and Service

Posted by Erez Glinansky

Mon, Jan 21, 2013

With the numerous tasks that field technicians perform on any given service call; it is amazing to realize how many are performed successfully.

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Tags: Workforce Management Tips, Field Service Optimization

5 Keys to Developing a Mobile Strategy

Posted by Erez Glinansky

Mon, Jan 14, 2013

As both businesses and consumers flock to mobile device utilization, there is a growing need for enterprises to develop strategies around mobile applications and devices. There are distinct advantages to using mobile devices in the workplace such as greater mobility, higher productivity, and more.

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Tags: Enterprise Mobility, Workforce Management Tips, Mobile Workforce Management