Field service companies employ a large, skilled and diverse workforce. The use of sophisticated mobile workforce scheduling software helps optimize field service.
Mon, Feb 17, 2014
Wed, Feb 05, 2014
Enterprise asset management is a concept that involves managing the physical assets of an organization in such a way that maximizes that content's overall value and potential.
Fri, Jan 17, 2014
In the aftermath of severe weather events nationwide, electric utilities are being pressured by regulators to rapidly restore service and invest in cost-effective storm preparedness to minimize outages.
Asset management has been effective in infrastructure management and has helped to reduce operations expenditures. EPA defines assets in water and wastewater systems as components of a facility with an independent physical identity and function. Examples are pump, motor, sedimentation tank and main. Renewal and replacement of these assets are an ongoing support for our national water infrastructure.
Wed, Dec 11, 2013
Smart Metering technology is enhancing the world’s water management and conservation resources. Prior to Smart Metering, public utilities had to either manually read water meters or use Automatic Meter Reading (AMR) systems, which transmit data at fixed intervals to a central data base.
Thu, Nov 14, 2013
Super Typhoon Haiyan has many field service industries asking – is my company prepared to withstand a super storm? The truth is – no field service provider can predict whether something as tragic and epic as Typhoon Haiyan will someday afflict their service area. Preparing for the worst is all you can really do in response to such horrific worldly news.
Fri, Nov 01, 2013
The field service industry is a fast paced environment that requires every component working flawlessly together to drive business at a competitive pace. This fact is especially true for service technician fleets that out on the road every day.
Fri, Sep 06, 2013
Service based companies are all about being on the go and in constant motion. As such, your enterprise mobility needs far exceed those within other industries. With employees driving from job site to job site and dealing with unexpected changes, it's important that you are able to keep a close eye on where everyone is and what is going on.
Fri, May 31, 2013
Does it ever feel as though your business is divided in two? If you employ both office staff and field technicians, there may be an uncomfortable "Us vs. Them" mentality. While office personnel are concerned with quickly scheduling service calls and improving profit margins, the field workers may be left feeling frustrated as they are sent from one side of town to the next in order to meet customer demands. So what's the solution? By investing in a reliable mobile workforce software, the gap between the office and the field can be bridged. Here's how service software programs can improve your staff's communication skills and boost job efficiency and profitability.
Mon, Feb 11, 2013
The National Insurance Crime bureau reports that equipment theft can be as high as $1 billion annually. Everything from vehicle computer systems and scanners to large pieces of construction equipment are stolen and then turned around to be resold.